Refund policy
Last updated 1 November 2026.
LLMReady offers a 14-day refund on paid plans, anywhere in the world. If the Service is not right for you, ask within 14 days and the payment is returned in full.
What is covered
- The first payment for a paid plan (Starter, Growth or Scale), whether billed monthly or annually, is refundable in full if you ask within 14 days of paying.
- If you upgrade to a higher plan, the extra amount charged for the upgrade is refundable within 14 days of that charge.
- Taxes charged on a refunded payment, such as VAT or GST, are refunded with it.
What is not covered
- Renewal payments. You can cancel at any time to stop future renewals, and the plan runs to the end of the period you have paid for.
- The free tools and the free plan, which cost nothing.
- The beta, which is not charged for.
- Payments for a period in which the account was suspended for breaking the terms.
How to ask
Write to [email protected] from the email address on the account, with the subject “Refund”. No reason is needed, though a short note on what did not work helps improve the product.
How it is paid
Refunds go back to the original payment method and in the original currency. Once approved, they are usually processed within 5 to 10 business days. How long it takes to appear depends on your bank or card provider. Exchange-rate differences between the payment date and the refund date are set by your bank and are not covered.
Your legal rights
This policy is in addition to any rights the law gives you, such as statutory withdrawal or cooling-off rights for consumers. Nothing here limits them.
Changes
If this policy changes, the new version applies only to payments made after the change. The date at the top shows when it was last updated.